Using the video camera of any Apple or Android mobile devices, patients can report their symptoms to the physician or caregiver from their home or any other place. Physician or caregiver reviews the patient’s video, vitals, risks and conditions remotely, and determine proper care viz., prescribing home care or medication, directing patient to Urgent Care, ER or Hospital or make an appointment to visit doctor’s office for further investigation.
Video triage is a free format question and answer session with instructions on how to take the video. The questions and instructions are approved by the physician or caregiver.
*On Mobile Devices – Login to SnapZap and tap on Snap Video. SnapZap is available for download from Apple App Store or Google Play store. For additional instructions about positioning the camera, tap on 
on the screen.
The physician or caregiver will receive the video symptom data immediately via our secure mobile app U-InTouch and OMNI, and on the web via OCEAN and Clinic – Triage. U-InTouch and OMNI is available for download from Apple App store or Google Play store.
The physician or caregiver will review the video symptom, correlate it with patient’s clinical history, risk and other information, and provide feedback with actionable items, where needed.
Responses from the physician or caregiver can be viewed by logging into SnapZap™ (Health Report) on the mobile device and on the web by logging into OCEAN (Health Data / Diagnostics). Family members can view responses on U-InTouch™ by clicking the 
on patient’s chat window. The Physician or caregiver can also send feedback to U-InTouch as an alert. U-InTouch™ is available for download from Apple App Store or Google Play Store.
The patient or their legal representative can add family members, physicians and caregivers to patient’s CARE group and start sharing the health information in real-time.